At this time we ship to the continental US only, contact us if you have questions about this.
The cost of shipping for items purchased ranges from $5.95 to $12.57 to the 48 contiguous states and will be shown at checkout. The cost of shipping for “Nexgen VIP members” is free 2-day shipping.
We have 3 different shipping methods, depending on customers’ VIP status and destination address:
Standard - UPS 4-5 Day Shipping
VIP Member - Fedex 2 Day Shipping
PO Box - USPS 7 Day Shipping
IMPORTANT NOTE - All orders are processed the NEXT day after an order is placed, excluding weekends. This is important because it adds at least 1 extra day of shipping time.
For example, if your order is placed on Wednesday, that means it won’t get sent out until Thursday. However, if your order is placed on Friday, that means it won’t get sent out until Monday (because our shipping center is closed weekends.)
Contact us for additional assistance.
Please note that Nexgen is unable to change a shipping address once the order has been placed in transit. You may reach out to us (within 3 hours of placing it and/or before it is processed by us) with the correct shipping address, contact us for assistance as soon as possible. Changing shipping address is not guaranteed
Check the tracking number provided and see if it is still in transit on your receipt. Check the tracking number to see where the order is currently located. If it was delivered and you still have not received your order or if you placed your order through the website, please contact us.
For security and privacy reasons, we ensure successful delivery to the shipping address provided at checkout.
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